Monthly Archives: July 2012

The Puppet Master…

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Three things have happened recently, in a timely manner, or should I say ‘Untimely’… seeing that one has to do with the death of my Country’s President, President John Atta Mills. The other two are my reading of ‘The Prince‘ by Niccolò Machiavelli and my upcoming visit to Italy, the country that serves as the backdrop to his writings

It is interesting for me to once again immerse myself in this timeless piece and to appreciate how little has really changed. Though opinions may vary on this, the deep insights of Machiavelli and the continued relevance of his expositions can not be overlooked; especially when I turn my sights to Africa. The subject of leadership or rulers.

How they get power, stay in power, manipulate the system and become pawns in many instances with or without their knowledge and ultimately even victims, may be an interesting field of study.

As Professor Ronald Heifetz and Dean Williams emphasize in their teachings on Real leadership, being an authority figure, either appointed or elected, does not amount to exercising Leadership. They argue that conversely, it is a more difficult task to exercise leadership when one has authority. Real Leadership may therefore be a more transient enterprise in that, Leaders emerge in specific situations and circumstances to mobilize a people in a direction that progresses their human condition and usually step back after their feat.  In many instances, they may not necessarily have the authority to do so. Their success therefore teeters mainly on their ability to understand the system and build the necessary partnerships to enable them intervene in the problematic situation.  This may be difficult to appreciate, especially as the world’s notion of  a leader is the alpha male who beats his chest and walks like the Silver-back Gorilla, impressing the masses with his brilliance and vision.

If one considers it closely though, a few factors that allow this alpha male to stand tall are of interest to me in this conversation: on who’s shoulders he stands. Allow me to call them the ‘puppet masters‘. We never ever stop to consider closely who the puppet masters are and how this set is really the real rulers of a people.

Usually, to become a puppet master, you must have contributed significantly to the ruler gaining his position and in our times, this is mainly financially, emotionally and physically. This group of people, especially in our African circumstances, have a lot to gain from the status quo and will do anything to defend it. One of Machiavelli’s favorite quotes “The innovator has for enemies all those who have done well under the old conditions and lukewarm defenders in those who may do well under the new” is quite poignant in this regard.

How then can a ruler ever hope to change the system in any true fashion without sacrificing his position? For fear of losing the favor of and displeasing his benefactors, he therefore becomes a prisoner in the very position of “power” he sort. Where therefore does his power begin and end? As Machiavelli again discusses, these ‘Nobles’ or benefactors, whatever you may choose to call them, may take away or threaten the power of the ruler as soon as it becomes clear that S/he no longer serve their ends and may intend to change the order of things as they exist! Machiavelli  advocates therefore that the only secure source of power, is with the people themselves (the masses)…

When I look around, I am positive that there are many leaders today who in their hearts, wish if for nothing else but for the sake of legacy, to make real changes for good, to progress the human condition of their people. But alas, the debt they owe their masters may simply not allow them to. It is simply too complicated.

And so I advocate, that when we feel disappointed in our ‘leader’s’ leadership or lack thereof, perchance an innovative approach is to begin to look around for who the puppet masters are? Perchance, we may push this conversation to the forefront of the conversations that should be had when we are considering who our leaders should be?

As my dear country, Ghana, enters into elections soon, my heart beats to know and see who our next puppet masters will be. In the meantime, let us remember that Real leadership does not require any stamp of authority, but you gain authority by your very act of leadership. And do feel free to quit when you begin to amass your own puppet masters, as they are sure to come! Give it to them, they have a good sense to migrate when they sense the direction of the river… and so I wonder who next our puppet masters will latch onto?

May the soul of our dear President rest in peace, where at least, his only puppet master may be the good Lord…

Keeping it together and managing your Business cycle…

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The recurring and fluctuating levels of economic activity that our businesses experience over a period of time, can be referred to as our business cycles. Lets say that for most of us, we may have what we can safely call our ‘harvest season’.  This is the time we experience bounty and it is the best time to  store up for our ‘lean season’. If you choose not to store up at this period, it may mean some trouble in the future. This applies to whether you have a business or not. Saving for lean times is a smart move for everyone, though it can be a difficult thing to do.

The main stages of the business cycle are growth (expansion), peak, recession (contraction), trough and recovery. At one time, business cycles were thought to be extremely regular, with predictable durations. But today business cycles are widely known to be irregular – varying in frequency, magnitude and duration.

The continued success of our businesses relies mainly on how we are able to manage these stages. I am tempted to say that our entire survival may hinge on how we manage our recession or down time, but experience has taught me that learning to manage your growth and expansion period is even more paramount to your success – you may liken this process to laying your foundation. Let me go even further back and talk about (to borrow a phrase from the movie industry) the development stage. This is the stage where you put together your ideas and plan for the business. In most of our businesses (and I am guilty of this as well), we have the perfect idea, but we fail to plan. failure to plan is a plan to fail, as is popularly quoted! In my main business, I have come to learn that every minute we spend at the planning stage, saves us ten times over when we get to execution of the plan and so allow me to share my experience with you on this…

We worry about the time and money we spend at this stage because we are not seeing any real result. But if you think about it, because we don’t have to spend too much money here, we can actually afford to spend more time here comparatively. For instance, you may choose to  do your business plan and in the process, think through things you might not have the luxury to think through later! If you think about it, the professionals’ just help you put down what you know already  and so why not do it yourself if you are low on cash? and besides, no one knows your business as well as you do.  An alternative is to access your resources ( by this I mean family and friends) that may help. If we ask, we can usually get this for free from this group. You can go further and tap into their network and though this may cost you some money, it may cost less if the introduction comes from your close network. But I cannot over emphasis the importance of this and it is never too late to go back to it, no matter how far advanced you are in your business. I find that even putting my thoughts down in a diary at the beginning of the day, makes me more focused and helps me achieve more in the day. Some research shows that those who use diary, accomplish  averagely more than those who don’t.

Write down your business idea. Think through the opportunity you have identified, the context of the opportunity and who will help you take advantage of this opportunity (these are the main things that go into your business plan and everything else is flesh around the bones, so to speak!). Then think through How you plan to achieve it (your strategy), what you need to achieve it (your resources)… and in making this list, I always make room for plan B. How much you need, all the ways to raise the money. How you will spend it and survive over say, 3 years. Then discipline yourself to stick to the plan.

What is important at this stage is to ask yourself these questions.

(1) I’m I passionate about this business?

(2) Can I be the best at delivering this business to my market?

(3) Can I make money out of this business?

If one element of this question is not positive, you might be heading for trouble. This is model is called the hedgehog concept. Popularized by Jim Collins in his book “Good to Great’. A recommended read.

If you can make money, but you are not passionate about your work, or cannot be the best at it, you are wasting your time. From experience, I think a lot of us get it wrong at this stage. And so cannot work up the passion or the business skill or talent to take us through the cycle when we are down. It is the same way for when you are passionate about something but cannot find a way to make money out of it.

When you have satisfied yourself with the above process, then find the will power to stick to it, so you don’t loose focus. Too many times, my managers come to me and tell me their brilliant ideas. I like that, I encourage it, but always pass it through this test as you develop your various products. Remember your products are a subset of the whole and they also have their individual cycles as well. The cycles of your products, is what ultimately culminates into your overall Business Cycle.

I have overly emphasized the above because it is the ground work upon which our business is formed and is what affects our future, no matter the environmental conditions. Manage this well, put in structures to manage your growth period and you will be fine to manage your recession time and have a quicker recovery time.

Now lets move up the ladder. The next important element to managing your growth period is structures and systems.  As we grow, this becomes one of the major pit holes for SMEs (Small & Medium Scale Enterprises). Our inability to manage this phrase may greatly affect our ability to raise financing through the banks.  No bank will give you money if they don’t see this happening.

Learn to delegate and monitor what you delegate. The goal here is to set up a system that can run even without you. No matter how small you are, record every transaction in a note book.

Fire/Dismiss when necessary. This is more of a female difficulty. As I have learnt my lessons, I have come to learn not to hire anybody I can’t fire. If your family will be a problem, avoid employing them. instead,  help find them jobs else where. State the values and rules in the company. Anybody who flouts this continuously must go. Even your own children!

Don’t expand too quickly without support systems. This may seem obvious, but it really isn’t so obvious, especially when we are experiencing heady growth! It is not every big deal you must go after. Sometimes you must say no. Remember the above 3 cycles? If it doesn’t fit in, or if you are not ready to take it on, don’t. Apart from all the factors, you don’t want to experience burn out.

As a business person, find a place that you can energize from. The first place to start from is to ensure you find meaning in your work and then you find activities that rejuvenates you. For me it is mainly exercise, dancing, good music, reading and movies! Finding some ‘me time’ after each day to do one of these, centers me for the next day.

Find good connections with colleagues you can share with. The higher you go, the lonelier it becomes. No one understands what you go through or wants to talk about it; Sometimes just venting does the trick. A study done a couple of years back by the the McKinzie group, called the McKinzie Leadership Project, found that whiles men create shallow but very broad network of acquaintances they draw on as resources, women concentrate on only a few deep relationships. This is OK, but not for when you need a network to help you progress. Watch men, they easily take out their business cards. How many  women go to places with their business cards? Networking is crucial in this environment. Remember it is an important marketing tool… for people do business with people they know, 98% of the time. Get out there and network.

Now lets talk  about our real barriers. Probably no one thinks about them…

Fear. A good saying is that the real thing to fear is fear itself. I remember reading a book from Donald Trump that talked about aiming high. From his experience, people are more likely to pay attention if you built a 10 storey building and give you financing than if you went to them for a 3 storey. I am not saying go build a 12 storey, am just saying that People are more likely to pay attention to big projects than small ones. Off course, managing risks for financiers is important and that is where all the points I raised at the top come to play.  Being prepared is critical. Oprah ones said that ‘Luck is a meeting of opportunity and preparedness’ – I believe this strongly as well.

Personal development. Do you read? Do you take the time to find out about trends, improvements in your field? How can you stay ahead of the competition? Are you good at negotiating? Can you negotiate for trade credits? (convincing your trade partners to give you things on credit). Do you look out for alternatives?

Barriers  to business are not about to diminish, if anything, with the bad taste of our recent experience still fresh on our tongues, they are even higher!  The question therefore is how we surmount these barriers ahead of our competition.

Lets keep it together…

Dancing in the Sun – Flashback from Sundance…

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“Cold!” Was my first thought as I got out of the airport. “But nothing is going to stop me”. I have waited long enough for the day my feet takes me to the Sundance film festival.
As I drive up the mountain with Mark, my camera goes ‘click, click’. I am determined to capture every moment onto camera. My mission is threefold, I am here to have fun, learn all I can about Utah and storm the festival with African passion. There is Passion alright, but definitely not from Africa!
Passion for the Art of film making like you have never seen before. People walking in the snow like a day on the beach. All they can think and talk about is this and that film, docu, short, script. Never, have I found myself in the midst of a people so willing to die (and live to the fullest) for what they believe in; they so frequently sell their every possession to be a part of. For one, it isn’t cheap to attend Sundance! – Mark for instance, mortgaged his house to make his movie! (guts my friend, guts). My mentor ‘Pat Mitchell’ is beautiful as always. Every time I see her, she is more beautiful… It is certified. Fiona is awesome.  They invite me to stay a couple of days. There I meet Helen and her husband to be and I experience the ‘chair’ through her capable hands. For days we talk about the wonder of the ‘chair’ and the battles of the human specie. Then I go snow shoeing… well, I can’t ski you see, but I feel proud all the same, because it seems I am the only one of the “sisters” or “brothers” for that matter, who has mastered the courage this snowy morning, to step out on the slopes! Who can blame us? My DNA is screaming against every second by shaking behind stays up here…

Dare I regress? Let’s go back to the festival. In the year I attend, there are three “shorts” from Africa. Kenya and South Africa to be specific. Can I hope for more next year? This is the first time a place has been created for African slots – so maybe there is hope.

A couple of titles are worth mentioning even though time has passed. If you haven’t seen them, you probably should take the time to do so. “Hawl” – I must say, blows me away. The awards night crown it all, as film makers delight in the pure Art of good and
bad films, depending on where you stand.

I remember my film school days and depression sets in. The laughter fades to the background and my life flashes in slow motion before my eyes; the chatter serves as backdrop. lenses shift into sharp focus-background fade…reality stings…cut…
I see the passion for perfection exhibited here. The purity of the art, the human creativity, the attention to detail. My heart sings and sinks. No way can I make a film below these standards.

I have been cursed to see the ultimate in human creativity and blessed to live amongst mediocrity

Where the smallest effort is touted as the world’s best! The song in Ama Atta Aidoo’s ‘the dilemma of a ghost’ –‘should I go to Cape Coast or to Elimina’ rings in my ears. I am a woman conflicted. Here I stand. At a crossroad of my life’s passion and as is the case in so many of the things we do day to day, the question is to stand for perfection or to fall for the easy way out?

Why have I not made a film or movie for the big screen? ( whatever you may fancy calling it), why stick to the small screen? I get that question a lot. You want an honest answer? I am afraid! For I can not make the wrong choice and live with myself… the medium holds the language and path of a people and remains the single most effective educational and informational tool of influence. This is a big responsibility we carry… Africa has the second largest film industry in the World (lead by Nigeria off course) and yet, we take this power so casually and its impact on our people so loosely! So help me God as I take my steps towards the big Screen!

Lenses shift into sharp focus-background fade…reality stings…